Refund Policy

Last updated: 17 June 2026

Because RAY is a digital service delivered instantly on purchase, all sales are final and non-refundable. This includes monthly subscriptions, annual subscriptions, and lifetime purchases.

Before purchasing, please use the Free (Seeker) tier to confirm the app works on your device.

Australian Consumer Law

Nothing in this policy excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, that cannot lawfully be excluded. Where the Service fails to comply with a guarantee that cannot be excluded, you are entitled to the remedies required by law (which may include a refund, repair or re-supply).

Outside those non-excludable statutory rights, the no-refund policy above applies in full and you waive any other right to a refund.

Cancelling a subscription

You can cancel any time from the Billing page. Cancellation stops future charges; you keep access until the end of the current billing period. We do not pro-rate or refund partial periods.

Contact

If you believe you have a statutory right to a refund, email nexus.systems.au@gmail.com with your account email and order details.